Real Studio (“us”, “we”, or “our”) operates the RealGo mobile application (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Definitions
• Service: Service is the RealGo mobile application operated by Real StudioPersonal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
• Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).Cookies: Cookies are small files stored on your device(computer or mobile device).
• Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a DataController of your Personal Data.
• Data Processors (or Service Providers): Data Processor (orService Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various ServiceProviders in order to process your data more effectively.Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
• Information Collection and UseWe collect several different types of information for various purposes to provide and improve our Service to you.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: • Email address • Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that maybe of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
Usage Data
When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data (“UsageData”).
Location Data
RealGo is a location-based game. We will use and store information about your location if you give us permission to do so (“LocationData”). We use this data to provide core features of our Service, and to improve and customize our Service. Your location may also be visible to other users. You will have options to limit the degree of location sharing (to friends only, everyone, or to remain private). However, your general country and suburb information will always be available.
You can enable or disable location services when you use ourService at any time by way of your device settings. However, Location data is required to access the core features of RealGo.
Tracking & Cookies Data
We use cookies and similar tracking technologies to trackthe activity on our Service and we hold certain information.
Cookies are files with a small amount of data which mayinclude an anonymous unique identifier. Cookies are sent to your browser from awebsite and stored on your device. Other tracking technologies are also usedsuch as beacons, tags and scripts to collect and track information and toimprove and analyse our Service.
You can instruct your browser to refuse all cookies or toindicate when a cookie is being sent. However, if you do not accept cookies,you may not be able to use some portions of our Service.
Examples of Cookies we use: • Session Cookies. We use Session Cookies to operate ourService.
• Preference Cookies. We use Preference Cookies to rememberyour preferences and various settings.
• Security Cookies. We use Security Cookies for securitypurposes.
• Advertising Cookies. Advertising Cookies are used to serveyou with advertisements that may be relevant to you and your interests.
Use of Data
Real Studio uses the collected data for various purposes:
• To provide and maintain our ServiceTo notify you about changes to our Service
• To allow you to participate in interactive features of ourService when you choose to do so
• To provide customer supportTo gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Real Studio legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
• Real Studio may process your Personal Data because:
• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• For payment processing purposes
• To comply with the law
Retention of Data
Real Studio will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Real Studio will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including PersonalData, to Australia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Real Studio will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this PrivacyPolicy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Real Studio may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Real Studio may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of Real Studio
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means toprotect your Personal Data, we cannot guarantee its absolute security.
Our Policy on “Do Not Track” Signals under the CaliforniaOnline Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting thePreferences or Settings page of your web browser.
Your Data Protection Rights under the General DataProtection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA),you have certain data protection rights. Real Studio aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your PersonalData.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you areunable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have yourinformation rectified if that information is inaccurate or incomplete.The right to object. You have the right to object to ourprocessing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Real Studio relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data ProtectionAuthority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in theEuropean Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service- related services or assist us in analysing how ourService is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
Firebase
Firebase is an analytics service provided by Google Inc. You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:https://policies.google.com/privacy?hl=en
We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
For more information on what type of information Fire base collects, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy?hl=en
Unity Analytics
Unity Analytics is provided by Unity Technologies. For more information on what type of information UnityAnalytics collects, please visit their Privacy Policy page:https://unity3d.com/legal/privacy-policy
Advertising
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
AdMob by Google
AdMob by Google is provided by Google Inc.
You can opt-out from the AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en
For more information on how Google uses the collected information, please visit the “How Google uses data when you use our partners sites or app” page: https://policies.google.com/technologies/partner-sites orvisit the Privacy Policy of Google: https://policies.google.com/privacy
Unity Ads
Unity Ads is provided by Unity Technologies.
You can opt-out from Unity Ads service by following theinstructions as described by Unity Technologies on their Privacy Policy page:https://unity3d.com/legal/privacy-policy
For more information about Unity Technologies, please visitUnity Technologies Privacy Policy: https://unity3d.com/legal/privacy-policy
Behavioral Remarketing
Real Studio uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.
Facebook
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising fromFacebook by visiting this page: https://www.facebook.com/help
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help
Facebook adheres to the Self-Regulatory Principles forOnline Behavioural Advertising established by the Digital Advertising Alliance.You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/,the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/or the European Interactive Digital Advertising Alliance in Europehttp://www.youronlinechoices.eu/ or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:https://www.facebook.com/privacy/explanation
Payments
We may provide paid products and/or services within theService. In that case, we use third-party services for payment processing (e.g.payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCISecurity Standards Council, which is a joint effort of brands like Visa,MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
• Apple Store In-App Payments Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
• Google Play In-App Payments Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18(“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, lease contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to tome. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page
Contact us
If you have any questions about this Privacy Policy, please contact us:
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